Shipping & Delivery
Shipping & Delivery
At Azalea Tea House, we are committed to delivering your carefully curated teas and teaware with the same care and attention we put into selecting them. Please review our shipping policies below.
Processing Time
Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing may take up to 3-5 business days. You will receive a confirmation email once your order has been shipped.
Shipping Methods & Rates
We offer standard and express shipping options. Shipping costs are calculated at checkout based on your location and order weight. Free standard shipping is available for orders over a specified amount, which will be displayed during checkout.
Delivery Time
Standard shipping typically takes 5-7 business days within the UAE and 10-15 business days for international orders. Express shipping takes 2-3 business days within the UAE and 5-7 business days internationally. Delivery times may vary during holidays or due to unforeseen circumstances.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to monitor your shipment's progress and estimated delivery date.
International Shipping
We ship to select international destinations. Please note that international orders may be subject to customs duties, taxes, and fees determined by your country's customs authority. These charges are the responsibility of the recipient and are not included in our shipping costs.
Contact Us
If you have questions about shipping or need assistance with your order, please contact us at: info@azaleatea.com
Last updated: November 2025