Privacy policy
Privacy Policy
Last updated: 25 March 2026
azaleatea.com is owned and operated by VEYA GLOBAL TRADING LIMITED (Company No. 16911129), registered in England and Wales. For the purposes of data protection law, we act as the data controller of your personal information.
Information We Collect
When you visit our website or place an order, we may collect the following types of personal information: contact details (name, email address, phone number), billing and delivery address, payment information (processed securely via Shopify Payments), order history and transaction records, and device, browser, and usage data collected automatically.
How We Use Your Information
We use your personal information to process and fulfil your orders, communicate with you regarding your purchases, improve our website, products, and services, send marketing communications where you have given consent, and comply with legal and regulatory obligations.
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds: performance of a contract (to fulfil your order), your consent (for marketing communications), compliance with legal obligations, and our legitimate business interests (such as improving our services).
How We Share Your Information
We share your information with Shopify Inc. and Shopify Payments to operate our online store. We may also share your data with trusted third-party providers, including payment processors and logistics partners, strictly for order fulfilment purposes. We do not sell or rent your personal information to third parties.
International Transfers
Your personal data may be transferred to and processed in countries outside your own. Where applicable, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Your Rights
If you are located in the United Kingdom or European Economic Area, you have the right to access, correct, or delete your personal data, withdraw consent at any time, object to or restrict processing, request data portability, and lodge a complaint with the Information Commissioner's Office (ICO) or your local authority. To exercise your rights, please contact us at hello@azaleatea.com.
Cookies
Our website uses cookies and similar technologies to support website functionality, analyse site traffic, and improve your browsing experience. You can manage or disable cookies through your browser settings. Please note that some features of the site may not function properly without cookies.
Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.
Contact
For any privacy-related enquiries, please contact us at hello@azaleatea.com.